Prodigy V2 Don't Buy This Garbage

[dolin]

Mss Casey...This it's Big Question to You...Why You and Cashmere try to sell FOULTY ...The Prodigy V2...????and don't have any responsibility to take back the FAULTS V2 to repaire???I send 5 email in last 3 days...NO ANSWERS...NOTHING...I see what Bussines U RUN...Get Big $$$$ and Run Away...the upgrade swith is BS...still has some faults...95% is faulty swith...I will say as buyer...STOP BS PEOPLE...about this Vaping Festival...becouse this should be u last FESTIVAL...I'm sorry to hear about the trouble. The switch you have was already upgraded. Please view the troubleshooting thread at pure-smokers.com, and keep in mind that the button does need to be depressed fairly hard for the first 2-3 days while the button breaks in.

...U replay only twice...The Prodigy V2 does not come with the stainless switch. It comes with the upgraded black plastic switch. The V2.1 switch is available as an extra upgrade if you want to purchase it separately. The new Prodigy V2.1 (which is not available for sale yet) will come standard with the stainless switch.

and You Casy...or Cashmere...140 pound man? running bussines...which put us in trouble with this GARBAGE V2....

Im wondering if I should Pay on THE FIRST PLACE....I will POST the same THREAD in other Forums as well...so another People don't get on trouble like I did just did...SHAME ON YOU Pure-SMOKERS... !!!!!!!!!!

Jacek

# Order 28443

[Brandon]

Sounds like you've had some problems there, and I sympathize.

But joining a forum just to make one flaming post. That's not good either.

[jmhester]

Yeah, it's maybe not the best idea to flame out but I feel the guys pain. I just had the exact same experience with PS but perhaps I'm a little more subdued (I have a rep to protect in this communitiy). But I will say, I agree with this guy on this one.

[Jeffb]

Hi dolin, sorry to hear about your issue with the ProdigyV2. I did hear Casey during the Vapefest, say that she would not be responding to tickets until today. I would assume she is swamped. I completely understand your frustration. If you don't get a response from Casey in a couple of days I would recommend you post something on a sub-forum they have on ECF. You would probably get a faster response by posting in their own sub forum rather than here. Good luck.

[seaspine]

Thank you, for the warning.

Tank you, for making me feel better about my typing and spelling.

[DevilDucky]

I think pretty much Casey was tied up with Vapefest. As for the Prodigy V2 I'm using one as we speak with no problems what so ever. There was a thread on PS's own forum for the new upgraded switch posts free of charge your order number is only about 100 higher them mine so maybe you didn't get the new contact posts. If you could take a picture of the posts inside the switch I can tell you if you have the old ones or the new style ones. It's pretty easy to tell the difference the new ones are completely round and the old ones they were having problems with have a flat spot machined into them.

[NeRo9k]

Here is an email that I received from PS. Sorry to hear about your trouble, but from the looks of the email it seems they're swamped. I'm a bit bias on the subject matter because I've owned puresmoker products since I started vaping 160 days ago and they've all worked great for me.

"Dear Friends,

Here at PureSmoker, Steve and I want to take a moment to thank you all for being such amazing supporters of our business. Your support has been greatly appreciated, and your feedback has not fallen on deaf ears. Over the past few weeks, Steve and I have been seriously listening to some of your comments, concerns, and suggestions, and we have decided that it is time to take action to move PureSmoker into the future. Here are a few of the major changes we’ll be undergoing in the next few weeks.

In the last 48 hours, we have grown from a team of two to a team of four. We have brought on a chemist to begin creating our USA made juice line, as well as an additional office assistant to help with the everyday tasks that have outgrown what we alone can handle. We always strive to provide the best customer service and devices we can possibly create, thus the reason we have a few large announcements.

From March 20, 2010 to March 27, 2010, we will be closing down our office (the website will remain up and open for ordering), to move to our new location. That’s right- we’ve finally outgrown the basement! We will be taking the week to move everything to our new space, as well as bring our two newest members up to speed so that we can be ready to run as soon as things come back up on March 28th. No orders will be shipping until March 28th. We apologize for any inconvenience this may cause you, as we understand that many of you have been patiently waiting for three weeks now for the shipping of the Protégé V1.1’s and switch upgrades. We were notified by our shop this week that we will have to wait an additional week for one component of our switches to come in, which has delayed shipping. We decided that the best use of our time waiting for the component would be spent getting ourselves set up in our new location so that we wouldn’t be down in the midst of a busy shipping time.

Again, we do apologize sincerely for any inconvenience this may cause you. Steve and I have been struggling to keep up with our demand for some time now, and it’s time for us to grow and expand. Not only will we be moving to our new location and expanding to a staff of four, but we will also be re-designing our website to make it more user-friendly and easier to navigate, and re-vamping all user guides for our devices.

In the midst of this expansion, we will do our best to keep you all up to date via our feed at Twitter.com/puresmoker as well as on our on-line forum at Pure-Smokers.com. You’re always welcome to send questions and concerns to our ticket system at info@puresmoker.com. While our responses will be very delayed next week, once we are back up and running we hope that the addition of our new office assistant will allow all e-mails to be responded to within 24 hours or less.

Again, we cannot thank you all enough for your continued support and feedback. We could not have done this without you, and ask that you stick with us during our down time so that we can come back and serve your e-smoking needs better than ever.

Thank you,

Steven McVey & Casey Pukl"

Edited March 19, 2010 by NeRo9k

[Lad2knowu]

I purchased a Prodigy V2 in January and have had a few problems with the switch, but none like I experienced today. This unit became very hot and felt like the batteries were vibrating. It then started smelling like burning plastic. I am not exaggerating when I say "HOT". My atomizer completely fried. I then replaced it with a spare, thinking my atomizer had shorted out. It did the same thing. That was 2 atomizers down. I now own a useless $107.00 hunk of junk. I fear using this again. I did receive the switch upgrade and installed it. The switch is not any different than the old one. I ordered the upgraded switch over a month ago and still have not received it. I sent an email to PS and am waiting for a reply. I hope they will back up their product. I will keep you informed.