Pharoah mini rta help!

[Mar Vapes]

My partner has a Pharoah mini rta.  While trying to get her coil on her deck, the spring flew off the screw and she can't seem to get the deck back together.  She's had little success getting it back on correctly.  Is it broke?  Can it work without the spring?

Also she tried 6 wraps on 24 g kanthal wire and she got a reading of .89 ohms.  She was able to get the coil in without clamping down the screws (because the one side came off).  She got it to wick and vaped on it for one tank full then it started leaking.  I tried to rewick it for her and now her coil reads .17 ohms.  What are we doing wrong and what can be done?  We have just enough wire to make 1 more wrap.  

I have the same setup as her and did it without any issues.  Why is hers messing up?  Thanks to anyone who can offer any help.