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Posted

We have had a few VP-PT fail with them being stuck on. This is being caused by

the in rush of current numerous times and damaging the switch transistor.

This only happens with users that remove and install a lot of times to a power source.

To eliminate the present design, remove your atomizer before plugging it in

to your computer or wall adapter. This removes the load and in rush current.

We are redesigning future ones and will keep you posted.

Of course if yours were to fail, we will repair to the newer design.

Best Regards

Jeso

Posted

Hi Jeso, besides being stuck on, could that also cause the switch to stop working (not light up)?

Hi,

It could, once the transistor becomes damaged it could fail in a state of on or off.

Best Regards

Jeso

Posted

Good to know, I'll try to remember to take off my attys first, but I'm just glad to know you are on top of the situation Jeso. As always great customer service here.

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