femme88 Posted May 15, 2015 Share Posted May 15, 2015 I'm usually the quiet girl but honestly, I think other people need to know what happened to me. VaporSeller accidentally sent me two. The first package was from them and less than a week later (this Monday) I received a second from somebody named Kim A. I was out of town when the second one arrived and since I have no idea who Kim A. is I wasn't going to have my husband return it until I got back home and could figure out who/where it was from and why I'd gotten it. Today (Thursday) when I got back into town and my cell service came back up I saw that I'd gotten a call from VaporSeller on Wednesday. I was left a voicemail stating that if I don't return it in the next day or two they will call the police. Yes, you read that right. They accidentally sent me two and instead of just asking me to return the second one or pay for it they have threatened me with police action for theft. If I'd had any idea that this is the way they choose to do business I'd have gladly paid the extra money to get it from somewhere else. The vape (Da Buddha) is great but the $50 I saved was definitely not worth the frustration, drama, and anger. Link to comment Share on other sites More sharing options...
FXRich Posted May 15, 2015 Share Posted May 15, 2015 Don't know where you are from but here that would be a civil matter and the police would not get involved. I'm glad I never did business with any of those retailers. Link to comment Share on other sites More sharing options...
femme88 Posted May 15, 2015 Author Share Posted May 15, 2015 Don't know where you are from but here that would be a civil matter and the police would not get involved. I'm glad I never did business with any of those retailers. Exactly, that's a civil thing. I'm just so stunned by the level of hubris. Link to comment Share on other sites More sharing options...
Jeffb Posted May 15, 2015 Share Posted May 15, 2015 They should send you a return label with postage. Its not your responsibility. femme88 1 Link to comment Share on other sites More sharing options...
bcartervol98 Posted May 15, 2015 Share Posted May 15, 2015 What Jeff said. Sweet-Vapes once sent me 2 tanks when I had ordered one to try (full size Davide just after they became Aspire vs Anyvape) and when I contacted them they said keep it. I would find a supplier and stick with them once you find a good one. Almost 100% of the hardware I have bought over the last 2 years has come from one place. Customer service and professionalism are worth more than saving a buck at least for me. I would tell them to go eff themselves or send me a shipping label. Link to comment Share on other sites More sharing options...
Bebop Posted May 15, 2015 Share Posted May 15, 2015 This is a really strange story, lol. In all my years I've never heard of this. The da Buddha is a dry materials vaporizer. It is a $150 item so I can see them wanting it back. But they left you a voice mail? Even the website pics are pretty unprofessional, lol. Kinda makes you wonder if the company doesn't have a few of those things running all the time, lol. Link to comment Share on other sites More sharing options...
femme88 Posted May 20, 2015 Author Share Posted May 20, 2015 Just wanted to update - I returned the package and just ate the return shipping fee so I'd be done with the whole thing. Interestingly enough there is no answer at any of the phone numbers for VaporSeller so out of frustration my hubby called the manufacturer, 7th Floor. (I have hubby do these types of things because he is just so much nicer than I am) The rep at 7th Floor was very displeased to hear about the situation and is going to be passing the info along. And while that doesn't sound like anything important, this is the time of year when they review all their vendor contracts and decide who to renew with. Link to comment Share on other sites More sharing options...
FXRich Posted May 21, 2015 Share Posted May 21, 2015 You are a lot nicer than what I would have been, I probably would have told them to come and get it and stick it where the sun don't shine. femme88 1 Link to comment Share on other sites More sharing options...
femme88 Posted May 21, 2015 Author Share Posted May 21, 2015 HA! FXRich - that's why I had my husband call. I'd have just ripped them up one side and down the other. There are a million ways this could have gone down but they chose the wrong one. It's okay though, I'll be reporting this to the BBB and to every one of their suppliers. If it's only going to take a dozen phone calls for me to get this frustration out of my system (and maybe exact a little revenge) then so be it. Link to comment Share on other sites More sharing options...
femme88 Posted May 21, 2015 Author Share Posted May 21, 2015 After posting negative reviews last night I received 3 phone calls from them today and 1 voicemail offering to reimburse my shipping. They will also give me a $25 credit if I will "work with them" about the reviews. Link to comment Share on other sites More sharing options...
bcartervol98 Posted May 22, 2015 Share Posted May 22, 2015 I would tell them to pound sand and order from someone more reputable. Link to comment Share on other sites More sharing options...
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