duke9023 Posted April 25, 2015 Share Posted April 25, 2015 I just made a order, it gave an error message when I pressed place order button but if i go to my account settings on the VapoRider site and click my orders it says it's processing and the money has been taken off my card but the item i ordered is still in the shopping cart as if i never ordered....and looking them up on Facebook there are a bunch of people talking about this site is a RIPOFF...Just worried i might have gotten ripped off and won't get what i ordered Link to comment Share on other sites More sharing options...
Tug Posted April 25, 2015 Share Posted April 25, 2015 See if you can cancel,order from the Vapor Talk store.Hope you get it worked out Link to comment Share on other sites More sharing options...
Jeffb Posted April 25, 2015 Share Posted April 25, 2015 have you called customer support? 832 203 4685 duke9023 1 Link to comment Share on other sites More sharing options...
Tam Posted April 25, 2015 Share Posted April 25, 2015 You might also alert your credit card company to reject the order/payment just in case. duke9023 1 Link to comment Share on other sites More sharing options...
Earthling789 Posted April 25, 2015 Share Posted April 25, 2015 ...if i go to my account settings on the VapoRider site and click my orders it says it's processing and the money has been taken off my card... It could just be an issue with their site and the check-out process. If the order shows processing, and the money has been accepted, you're probably okay. I would also contact their customer support, as Jeff suggested, to let them know their site is jacked-up, and also to verify the order is truly being processed. Honestly, that would not be the first site to have a check-out glitch... even Amazon has left items in my cart before, even though I purchased them... but at least the issue with Amazon cleared itself after a couple hours (purchased items were removed from my cart) duke9023 1 Link to comment Share on other sites More sharing options...
LaRanaDLM Posted April 25, 2015 Share Posted April 25, 2015 I made a purchase at Vaporider last week(4-13-2015). The order was processed and shipped immediately. One of the items I ordered was out of stock- I called their store and was issued a refund to my credit card while still on the line. The whole experience was handled very professionally. The person at Vaporider was very helpful and knowledgable about the Dovpo Mini 50W I ordered, and offered some great advice aout sub ohm vaping. duke9023 1 Link to comment Share on other sites More sharing options...
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