Earthling789 Posted August 6, 2014 Posted August 6, 2014 I stumbled across this site today and was impressed with their prices on hardware, but more impressed with their shipping rates... ($3/$6 flat-rate) Has anyone ever ordered from them?
mvince201 Posted August 6, 2014 Posted August 6, 2014 They have great deals on RDA's. I ordered a TOBH from them a couple months ago. Shipping was pretty fast and transaction went smooth.
Earthling789 Posted August 7, 2014 Author Posted August 7, 2014 Fantastic! Thanks! My local shop couldn't hold a Copper Penny MOD for me, and no clue when they were getting more. Vapor Playground has them cheaper than anyone else, and their shipping is also saving me $8-10 over other sites. Mtdobies 1
Earthling789 Posted August 7, 2014 Author Posted August 7, 2014 it is... The local shop had the Copper Penny for $35, and Vape Playground was $33. The Windrose I ordered along with it was $10 cheaper than anyone else had them listed... and shipping was $3 for USPS!
mvince201 Posted August 7, 2014 Posted August 7, 2014 Hope you enjoy! The tobh I ordered is still being used with no problems!
Earthling789 Posted August 11, 2014 Author Posted August 11, 2014 I ordered my MODs late on the 6th (Wednesday), and still haven't received a shipping email confirmation. How long did it take them to ship out your TOBH? Their site says "all orders ship within 24 hours"... so I'm beginning to wonder...
Mtdobies Posted August 11, 2014 Posted August 11, 2014 Call them, even at the best of places things happen at least if you call they know your on it, if they're just being slow.
Earthling789 Posted August 11, 2014 Author Posted August 11, 2014 Wow... Yeah, I tried calling them this afternoon, but each time I call it goes to voice-mail, with no indication I'm even calling the right number... could be grandma's cell-phone for all I can tell. Still no response from my email, too. Guess I'll just wait and see?
mvince201 Posted August 11, 2014 Posted August 11, 2014 That's weird. I had no problem with them at all. But wont be dealing with them again after this
Earthling789 Posted August 11, 2014 Author Posted August 11, 2014 Well, they are in CA, so perhaps they're playing golf, at a wine-tasting, or maybe their agent called for a casting :P Then again, I didn't have to press one for English, so I'm not really positive I called anywhere inside the US, hahahaha Mtdobies 1
Mtdobies Posted August 12, 2014 Posted August 12, 2014 Earthling did you notice that the copper penny was listed as a preorder on their site? A lot of the mods are.
Earthling789 Posted August 12, 2014 Author Posted August 12, 2014 Yes, I noticed that... but when I ordered, their "in stock" counter for the Penny said 102, and earlier today it said 98. Same thing for the WindRose... stock of 700+. I was out this evening, and received a call-back from their number and a message was left... all it said is this "Thank you for contacting us regarding your order... we have confirmed that your order has shipped already"... No tracking #, no date of shipping. If it shipped on Friday, it should arrive by Wednesday. If it didn't ship until today, it won't arrive until Friday or Saturday, so I guess that's not too bad if it shipped on Friday... that would be "technically" 24-hours after ordering, but it would be nice if their site updated the status of the order to "shipped", and they sent an email to confirm with tracking number. My best guess, based on this experience with them, is that they are a mom & pop drop-shipper. They have good prices and slow shipping because someone else is handling their warehousing and shipping details.
Jeffb Posted August 12, 2014 Posted August 12, 2014 Did you check your spam folder for the email? Mtdobies and Earthling789 2
Mtdobies Posted August 12, 2014 Posted August 12, 2014 Sounds like it. At least its shipped. That's what counts. Dont ya hate waiting and not knowing is worse! Glad they're on their way.
Earthling789 Posted August 12, 2014 Author Posted August 12, 2014 (edited) Did you check your spam folder for the email? Hahaha, Yes, yes I did Sounds like it. At least its shipped. That's what counts. Dont ya hate waiting and not knowing is worse! Glad they're on their way. Waiting is not so bad... it's the not knowing that kills you! Edited August 12, 2014 by Earthling789
Earthling789 Posted August 12, 2014 Author Posted August 12, 2014 Two tracking numbers received in email this morning... yes, the two MODs shipped separately But, they explained why... They apologized for not shipping on Friday. They said their main warehouse was out of the Copper Penny (inventory counts were incorrect) and they expected to receive new stock over the weekend (so they could ship both together). The Penny did not arrive over the weekend, so they shipped the other MOD on Monday afternoon. The Copper Penny came in last night, and was shipped separately today, and they upgraded shipping from First Class to Priority for both, to offset the shipping delay. SO, their communication may be lacking, website may not be accurate for counts or shipping progress, but at least they made a great effort towards customer satisfaction. I'll likely give them another shot at my business in the future, and hopefully next time will be better?
Mtdobies Posted August 12, 2014 Posted August 12, 2014 Poop does occur, but sounds like they did really try. Communication is so important in business I Dont understand why some places fail in that aspect. Glad its all worked out, was a bit worried for you.
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