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Posted

This is the 4th time that I have ordered Kanger coils from sweet vapes.com because they are a good price fast shipping and I hardly ever get a bad coil. The only problem is all 4 times my orders have been duplicated. I always make sure and am very careful to only click the order confirmation button once.once I order then go to my email and every time i see duplicate emails come through with two different order numbers then I go back to the website and of course there is two orders of the same item at the same time. I have emailed sweet vapes about this problem. they seem to think that I am hitting the order confirmation button twice when in reality I am only hitting it once.. I am obviously only ordering one pack of 5 coils why would I possibly order twice and pay for shipping twice. I have tried to get this corrected through emails to no avail. the last time this happened they did reverse the charges to my bank and I have yet to be actually double charged. But this is only because I have been vigilant in looking at my orders. I am wondering if anybody else has had this problem when ordering through this website. I am thinking that maybe the fact that I'm using a tablet to order may have something to do with it. I do not know how their website software is written but there is obviously something going on with their order button. They have yet to admit it nore address it...its really not that big of a deal when I'm ordering $9 worth of coils, but what happens if I order a large ticket item from them and get double charged for it?

Posted

I would say it is more than likely your tablet. I have ordered from them a few times with no issues on my PC. It is very easy to get a double hit on a tablet without realizing it. Touch screens can be a bit overly sensitive to even the slights touch.

Posted

used my nexus 7 and my note 3 when ordering. Please keep in mind I am NOT trying to bash this store, just trying to get my problem resolved so that I may in a future order a high ticket item from them.

Posted

I have ordered all my coils from them for nearly a year and have never had anything like this happen. They are my go to supplier for hardware and yet to have the first issue.

Posted

What kind of coils are you ordering for $9 a box of five? If they're KPT coils I get mine from Discount Vaper at $6 per box.

Had Sweet-Vapes screw up an order of juice over $75 and wasn't happy with how they handled it. Yes, I got an apology but little else for the extra that I paid to have it shipped priority and I had to wait over two weeks to get the right order. I take my business elsewhere now.

Posted

I use my laptop to do all of my ordering and they are the only place I buy my coils and Vision Spinners, well I guess about all of my hardware and I've never had that problem. Sorry for the inconvenience. I hope you get it settled quickly. I agree with the person who said to add it in your notes. That should not be necessary but it would definitely stop it from happening again.

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