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Ego spinner under voltage


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I have a brand new Ego spinner that seems like it's not operating at 4.8v like it should on full charge with the dial turned up. I suspect it's a dial issue as it won't change voltages either. Was wondering if anyone knows how to fix this themselves so I don't have to go through the hassle of vendor tech support/return?

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The reason I'm noticing this is because I switch between two of the same battery. Every time I switch my tank to this one, there's a noticeable drop. Checked the center pin, all good there. Twisted the dial several times in case it was just sticking inside somewhere. I suspect it's at 3.2 because it vapes just like the battery is low (but it's not).

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Ive only heard of this problem with knockoffs. Do you know what brand it is?

He says it's an Ego Spinner but I've never heard of anything like that. What I'm familiar with are the Ego Twists or the Vision Spinners. Maybe it's a knock off of the Twist?

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