Tammer Posted October 4, 2012 Share Posted October 4, 2012 Hello! Just wanted to let you know it's been two weeks since I ordered a starter kit and some juice off Forever Vapor E-Cigs Super Store, the store advertised on this site. There's nothing super about it. My money was taken that very day but my product has not shipped and I have not heard a peep from them. They have not responded to two emails I have sent. They should consider taking down the claim that they ship orders in 24-48 hours. Horrible experience. Link to comment Share on other sites More sharing options...
yeroc1982 Posted October 4, 2012 Share Posted October 4, 2012 Geez, that's never good. Thanks for letting everyone know! Link to comment Share on other sites More sharing options...
Viper Ron Posted October 4, 2012 Share Posted October 4, 2012 Did you check to see if the kit was in stock? Not everything sold there is, just sayin! Link to comment Share on other sites More sharing options...
yeroc1982 Posted October 4, 2012 Share Posted October 4, 2012 ^ this also Link to comment Share on other sites More sharing options...
Tammer Posted October 4, 2012 Author Share Posted October 4, 2012 Not a word on their site about whether anything has been in stock or not. No responses to either of the email messages I sent them. And my order was in "Awaiting fulfillment" status for a couple of days but has been in "awaiting shipment" status for most of the two weeks. Link to comment Share on other sites More sharing options...
blucavvy Posted October 4, 2012 Share Posted October 4, 2012 This week is inventory week. As such our support will be unavailable. Current support requests in our system will be answered out by Thursday. Orders will still be filled during this time. If your current order is running a bit behind please note we are awaiting a shipement of start kits that should be in this week. We apologize for the delay! ^^^that was taken right from their homepage. just sayin' also, when did you send the emails? Christopher is the owner of this site and forevervapor and i cannot imagine he would just blow off multiple emails from you. he's a good guy. Link to comment Share on other sites More sharing options...
Christopher Posted October 4, 2012 Share Posted October 4, 2012 Hello Tammer, I apologize for not responding to this post sooner I was at the doctors today. I have not been running the support system so my deepest apologies that nobody has gotten back to you. Can you please PM or post your order number (Please do not post any personal information) and I'll look into it ASAP. Some products in the store are factory direct and not carried locally which could be the reason for the unusual delay. Regardless I'm happy to take a look and see what's going on. I will be out for a few hours this evening as I need to run a few errands but I assure you we'll get this all squared away by tonight. Thanks so much kitsune, Tam and Mark 3 Link to comment Share on other sites More sharing options...
Christopher Posted October 5, 2012 Share Posted October 5, 2012 Just an FYI for future searchers, there was a mistake on our part. We have issued a 50% discount and $10 credit for the inconvenience. kitsune 1 Link to comment Share on other sites More sharing options...
blucavvy Posted October 5, 2012 Share Posted October 5, 2012 now that's customer service right there. Link to comment Share on other sites More sharing options...
Tammer Posted October 8, 2012 Author Share Posted October 8, 2012 Man I got to say these guys really took good care of me after I was able to get their attention. I am a very satisfied customer now and will definitely be shopping here again! Link to comment Share on other sites More sharing options...
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