Psyhodad Posted April 5, 2011 Share Posted April 5, 2011 I just received my second order from Freedom Smoke USA and once again service and products were stellar. Their juices have been excellent, in my opinion. With this order I received a sample of Latika that I'm really enjoying. Each invoice has been signed with a "thank you" from all the employees giving my order a personal touch. In this day an age with e-commerce being so impersonal and the economy being as bad as it is, I feel that FSUSA goes that little extra step to show me that they really do appreciate my business. kitsune 1 Link to comment Share on other sites More sharing options...
socalfisher Posted April 6, 2011 Share Posted April 6, 2011 yes i agree i have actually used them as my goto supplier then any other... the employees of FSUSA must be really down to earth... i also really like how their sigs are all over the invoice..(maybe a spritz of perfume j/k) Link to comment Share on other sites More sharing options...
Burn Posted April 6, 2011 Share Posted April 6, 2011 I noticed that too when I ordered from them, it was a nice touch. The juices I received didn't appeal to me so I haven't return but I have always held them in fond, if not high regard due to their personal touch. Link to comment Share on other sites More sharing options...
kitsune Posted April 6, 2011 Share Posted April 6, 2011 They are one of my main flavoring suppliers. I have always had very good service and always the personal touch. I am hoping the next time I am in Tuscon (Julyish) I will be able to visit their storefront.(hoping they still have the storefront....) Link to comment Share on other sites More sharing options...
Elayna Posted April 15, 2011 Share Posted April 15, 2011 Hot diggity dahyam! I didn't know they were in AZ. I am in Phoenix and sometimes make a day trip to Tucson with my partner (I don't drive, am disabled). so hopping in there would be a treat! I will scribble myself a note, and if I don't forget where I put it, we'll go there. Link to comment Share on other sites More sharing options...
kitsune Posted April 16, 2011 Share Posted April 16, 2011 I know, I can't wait to be able to check it out. at least as far as I know they still have a store front...... Link to comment Share on other sites More sharing options...
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