I just decided the new website chat feature is pretty darn cool. I was minding my own business, catching up on some topics and commenting on a couple of others when...ding...a chat window popped up with a question from a VT visitor. I'm pretty sure I was able to help the person out with his/her question and it possibly cut down on what would likely have been a newly created topic on a subject that has been covered multiple times. Kudos for the Chat.