He did in fact post this on ECF, in a location where we can not reply. While I understand that he doesn't have enough posts over there yet to use anything but New vaper area. It kind of looks like he joined just to complain. He also is threatening to go to the AG in his state, while an investigation would make him feel better, or the ability to complain to authorities would make him feel better, it will hurt the industry more than a single vendor. The FDA and law enforcement would love nothing better than an excuse to get into every vendor's business and shut everyone down. Angry rants and flaming people online is pointless. I know Jeff and I know he makes things right on the rare occasion something goes awry. From being a delighted customer to an enraged threatening one in 2 weeks time should be a red flag to all suppliers. Not a single supplier out there has not had an error made and the vast majority make it right, Jeff is no exception. Adults do not deal with situations in this manner and while I can understand this this gentleman has some health issues and the stress that goes along with that a more adult reasonable approach would yield far better results. Not one supplier would dispute the FDA's desire to shut us all down and by this behavior he may well be cutting off his nose to spite his face. As well as punishing every one of us in his misguided quest for vindication. Jeff did try to work with him and he flipped out, plain and simple.