I have been using my volts for a few months now and absolutely love them, for such a little device, I enjoy it as much if not more than my ego and my 510's before that. Maybe it is that you need a new battery, I use the manual batteries, I have a couple autos but I just prefer the button. Let us know. Also their customer service is top notch, if you have a problem with anything, shoot them an email and they will make it right.