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Hello all, long time no see... Congratz on the little one too Chris (belated I know, been busy... ), but I finally get around to coming back to check on things and this is what is going on? Sounds like some people need what I call the Buford Special! Thats where I give em two slaps across the friggin face and a swift knee to the satchel! The nerve of some people... What a wimp.. I mean, seriously? You are going to gripe about a few bucks? Think about how much you saved by not buying analogs... People, you need to support these guys. These fellas are the NRA of vaping! Oh, and yeah, if you don't like the policies, don't buy it and get to high steppin... they have plenty of other HAPPY vapers that are more than eager to pay for their products and speaking of jackasses, why do I pay $150.00 for Microsoft Office? Does the disc, instruction manual and case cost that much? NO, you are paying for the research, development, labor and the BRAIN that made it. Same with the VPPT. It may cost $2 to make but you are paying for the technology, ya dumbass! Get in touch with the way the world works and stop wiggling your ignorant lips... -BUFORD

I may make an assumption here so I will apologize ahead of time. If you are 18 or older and your parents ground you or wont allow you to make a small credit card purchase. I do apologize for making a statement that does not apply to you. If you are indeed 18 or older and getting grounded by your parents, as a token of my sincere regret, I can refer you to some terrific therapists that you may seek out in the future. If you are under 18, it is illegal for you to purchase electronic cigarettes as it is with tobacco based cigarettes. Not only will you cause risk to yourself with the law but you will also cause risk to the vendor that irresponsibly or unknowingly sold these to you. The electronic cigarette industry has been under fire for underage users of this product and these sales to minors are being leveraged to ban electronic cigarettes altogether. For the sake of the people that enjoy or depend on these devices to rid themselves of tobacco, I kindly urge you not to purchase these devices. On a personal and humanitarian note, Picking up nicotine in the form of tobacco is one of the stupidest decisions i have ever made and I have made some doozies. I suspect there are others on this forum that feel the same way about the horrible day when they smoked for the first time. If you can stop now, please do, I assure you, avoiding very addictive nicotine now will all you to avoid writing a forum post like I am in the future when you reach your 30's good luck!

Well I have about 6 years in customer service under my belt and I can tell you i've seen this 10,000 times. It's the typical "If I act super upset even though I know im not in the right.... maybe they will shoot me a freebie, and if not i'll blow it out of proportion until they do" Judging by the way the customer presents himself here it's obvious that he is a fairly knowledgeable person BUT when your so used to breaking down every conversation here is where my issue with this stands. "Eighty dollars, EIGHTY DOLLARS!!!!! down the drain. & they want another $40(with shipping) to fix it(i.e. replace a $1.79 retail tact switch)" I cant help but look at this and think.....so your smart enough to know it's a tactical switch, smart enough to know the source to buy it as you referenced pricing and you've clearly already opened it up....... am I wrong in thinking in the time it took him to write that e-mail that he could have already had the switch replaced? Thats just it.... it wasn't even about the replacement at that point. Seems some people just get off on this kind of stuff. Smart enough to know (or think they do) details about regulation, licencing, FCC certifications re electronics but not smart enough to define a warrenty. Sorry guys, being in the field.... this stuff burns me.

We here at VaprLife completely agree with everything that Parker @ DietSmokes & Chris @ The Vapor Talk Store had to say about rude, verbally abusive customers. One cannot help but wonder whatever happened to politeness, good manners, and plain old-fashioned courtesy?? Apparently this is not the first time that this individual in question - "John Doe"- has behaved in an offensive and bullying manner towards sellers. At VaprLife - it's always been our policy to treat our customers with politeness, courtesy and respect - and by the same token....we expect the same in return. And if a customer is going to behave this reprehensibly when dealing with us - (any of us) then we have the right to refuse to do business with that particular individual. If a buyer attempts to behave in a bullying and disrespectful manner- then VaprLife has absolutely no qualms about asking that buyer to take their business elsewhere- And it is beyond VaprLife's comprehension why any individual would even think we would pander to that sort of bullying behavior in the first place?? Needless to say- we will not be dealing with this particular individual again- All of that being said- VaprLife would like to take this opportunity to thank our many loyal customers for all their wonderful emails expressing their support of our products- We appreciate your business and sincerely thank all of you - And we promise we will continue trying to provide you with the quality and service you have come to expect from VaprLife Have a great evening everyone! VaprLife

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I tried to create something professional looking for anyone to pass around and help raise awareness. Feel free to post wherever! <object width="1280" height="745"><param name="movie" value=" &hl=en_US&fs=1&color1=0x3a3a3a&color2=0x999999&hd=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src=" &hl=en_US&fs=1&color1=0x3a3a3a&color2=0x999999&hd=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="1280" height="745"></embed></object>

I have been in sales for over 40 years now....do I ever get a difficult customer HELL yes would I ever go on to a public forum that is full of my customers and or potential customers and complain about one of them HELL NO. If you want to be in the business of dealing with the public you have to suck it up and take the good with the bad. If you feel the need to complain about a customer phone Chris or one of your buddies but don't do it to other customers. In my opinion.....did you do anything wrong, probably not except for posting it here.

Well I suppose this is an interesting way for customers to see the other end of things. I'm aware of this customer and had it not been for the rude tickets we received (this isn't the first time) I probably would have sent one of the extra PT's we had laying around. In fact I think this was the same customer who mass emailed 6 suppliers demanding we drop Janty products I believe because USPS delayed his order. (Not the supplier) Threats on multiple levels just isn't the way to go around doing things. This particular person has cursed out staff members here on the board as well. And calling the Attorney general? Great that's just what the community needs. I think that may be a little extreme but I suppose if that makes you feel better. Vaprlife works hard to create well built models and we have hundreds of happy customers all aware of the 3 month warranty which is much longer than any supplier would offer on Chinese products. I'm sure members here can attest that anytime a unit is under warranty we send out an RMA asap. Simply sending in the product for repair would have completely refurbished the unit. I know personally just this week alone we've had customers curse us out due to units not "creating vapor" only to find out they didn't know how to use the unit correctly. We're more than happy to assist in the processes but cursing myself and my wife out (or anyone else working on the VT Office) via phone or the ticket system will get you nowhere. A little bit of courtesy goes a long way. Moving on, I personally stand behind Vaprlife, Mary and Jeso 100%. If you don't like the warranty period don't purchase the unit. Threats towards suppliers just isn't acceptable. I would also like take a moment to thank all of our great customers who are always polite and courteous to us! We'll always bend over backwards to makes things right for you.